All of our items are usually shipped within 24hrs of ordering or within 24hrs of an ordered item becoming in-stock. If part of an order is out of stock, we may ship the in-stock items separately, at no extra cost, to minimise waiting times.
Delivery Tracking Service:
We ship all our products with Royal Mail unless otherwise, stated:
Please note, it is the responsibility of the purchaser to ensure that they order the correct item.
United Kingdom Delivery Service:
Subject to stock availability, orders will be dispatched within 24 hours via Royal Mail/ParcelForce.
- Royal Mail Special Delivery Next Day
You can use Special Delivery Next Day from Monday to Thursday, except bank holidays or public holidays, therefore if your item is sent out on Friday or Saturday you would receive it on Monday.
- Royal Mail Recorded Signed For
We aim to deliver your First Class Recorded item the next working day.
Your Statutory Rights
By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
To cancel your purchase within the seven-working-day cooling-off period, please contact us to request a returns reference number and you will be given details concerning the return of your item.
For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.
As soon as we receive you returned order, we will refund the relevant part of the purchase price for that item -we cannot refund the postage charge unless it was included in the purchase price. For more information on your right to withdraw from your purchase within the seven working day cooling-off period.